CRM · HubSpot

HubSpot CRM Review

Free CRM that grows into a full marketing, sales and service suite.

Freemium Free plan Editor's pick
ToolKenzon score

Our verdict

HubSpot offers a genuinely useful free CRM plus paid hubs for marketing, sales, service and content. It is a favorite among small and mid-sized businesses for its ease of use.

Best for: SMBs that want CRM and marketing tools in one ecosystem.

Score breakdown

Ease of use
9.1
Features
9.2
Value for money
8.0
Support
8.8

Pros

  • Powerful free CRM
  • All-in-one marketing/sales platform
  • Excellent learning resources

Cons

  • Costs climb steeply at Professional tier
  • Contact-based pricing for marketing
  • Some lock-in to the ecosystem

Key features

  • Contact & deal management
  • Email tracking
  • Marketing automation
  • Landing pages
  • Reporting
  • Breeze AI

HubSpot CRM pricing

Starting price$15/seat/mo (annual)
Free planYes
ModelFreemium
See current pricing (opens HubSpot CRM in a new tab)

Pricing last checked Nov 2026. Vendors change prices often — always confirm on the official site.

HubSpot CRM alternatives

FAQ

Is HubSpot CRM free?

Yes. HubSpot CRM has a free plan, and paid plans start from $15/seat/mo (annual).

Who is HubSpot CRM best for?

SMBs that want CRM and marketing tools in one ecosystem.

What are the best HubSpot CRM alternatives?

The closest alternatives are ActiveCampaign, Brevo. See the comparison section on this page for details.

How does ToolKenzon score HubSpot CRM?

HubSpot CRM scores 8.9/10 overall in our editorial review, based on ease of use (9.1), features (9.2), value for money (8) and support (8.8).

HubSpot CRM8.9 out of 10
Visit (opens HubSpot CRM in a new tab)

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